Security Roundup: What MPS Partners Need to Know About Keeping Customers Safe

Security Roundup: What MPS Partners Need to Know About Keeping Customers Safe from IT Connect and Expand

As the fallout continues from the devastating cyberattack on Sony Pictures Entertainment’s IT systems earlier this month, the imperative for print services partners to safeguard client systems is more apparent than ever. In recent months, we’ve made the case that security issues play a key role in many of today’s channel IT services offerings. Addressing… Read more »

Black Ink: The Dark Side of Illicit Consumables

Connect & Expand: Black Ink: The Dark Side of Illicit Consumables

As a low-level employee in the copy room of global legal powerhouse Fried, Frank, Harris, Shriver & Jacobson, staff worker Adrian Rodriguez was nearly invisible among the partners, attorneys and clerks bustling around law firm’s Manhattan headquarters. Over a two year span beginning in 2010, authorities say Rodriguez used that anonymity, and his access to… Read more »

Strategize and Sell: A Two-Pronged Plan for Services Transformation

Strategize and Sell: A Two-Pronged Plan for Services Transformation

Channel partners in the midst of transforming their businesses from transactional resellers of products to purveyors of recurring-revenue services like managed print face some universally disruptive realities. The math behind the services go-to-market model is far less forgiving of inconsistent business planning and it demands significant attention to both account retention and net-new engagements. Over… Read more »

Vertical Leap: Cashing In on Finance IT Services

Vertical Leap - Cashing In on Finance IT Services

Eighth in our series of Vertical Leaps It’s well established that infamous American thief Willie Sutton never uttered the celebrated line attributed to him that he robbed banks “because that’s where the money is.” But he wouldn’t have been wrong if he had. And for those of us who prefer to keep our enterprises on… Read more »